Responsible Gaming
Gaming Should Be Entertainment
At Royal Reels Pokies, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. If you find yourself relying on gaming for income or using it to recover losses, it's time to seek help.
Please gamble responsibly and within your means. Set limits, play for fun, and remember that the house always has an edge.
Age Verification
Gaming services are only available to individuals aged 18 years and over (or the legal gambling age in your jurisdiction). By accessing our site, you confirm that you meet the legal age requirement in Australia.
We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your behaviour, consider seeking support:
- Spending more time and money on gaming than intended
- Chasing losses by gambling more to recover what you've lost
- Hiding your gambling activity from family or friends
- Gambling to escape problems, stress, or negative emotions
- Neglecting work, study, or family responsibilities due to gaming
- Borrowing money or going into debt to fund gambling
- Lying about the amount of time or money spent gaming
- Feeling anxious, irritable, or restless when unable to gamble
- Failed attempts to cut down or stop gambling
- Jeopardising relationships, education, or career opportunities
Self-Help Tools & Safer Gaming Features
We encourage all players to use the following tools to maintain control over their gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit per day, week, or month
- Loss Limits: Set a maximum amount you're prepared to lose during a gaming session
- Session Time Limits: Set automatic time-out reminders to take breaks
- Reality Checks: Receive regular pop-up reminders about the time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming services
These tools are available through your account settings. We recommend using them as part of your responsible gaming plan.
Support Organizations
If you're experiencing difficulties with gambling, professional support is available. The following organisations provide free, confidential help:
Australia
- Gambling Help Online – Free counselling and support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free, confidential, 24/7)
International Support
- GamCare (United Kingdom) – Confidential support and advice
www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada) – Resources and support
www.responsiblegambling.org - National Council on Problem Gambling (United States) – Helpline and resources
www.ncpgambling.org
Need Help? Reach Out Today
If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in asking for support—professional counsellors are ready to assist you confidentially.
Contact Gambling Help Online on 1800 858 858 (24/7, free call from Australia) or visit www.gamblinghelponline.org.au to access online counselling.
Remember: Gaming should be fun, not a problem. Play responsibly and take care of your wellbeing.